Evaluating and Prioritizing Management and Process Strategies for Integrating Sustainability in Construction Project Management: A Kano–Model Study in Iraq
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Abstract
Integrating sustainability in construction project management requires practical, management-oriented approaches addressing environmental, economic and operational challenges. This study is a review and prioritization of management and process strategies involved in integrating the concept of sustainability into construction projects. The research methodology included a systematic literature review, followed by expert validation with an open-ended questionnaire, and a closed-ended questionnaire that was distributed among 83 professionals. The information obtained was examined by applying the Kano model and Timko indices to rank and prioritize strategies according to their impact on stakeholder satisfaction and dissatisfaction. The results show that strategies which are resource efficiency, construction waste reduction, environmental compliance and site safety management were found to be high impact Attractive attributes with good potential to improve feelings for stakeholders. In addition, three strategies that were originally considered Indifferent in the Kano model were identified as Attractive using Timko analysis which shows their increased importance in operational sustainability practices. This study presents an empirically-based prioritization framework that provides good information for construction decision-makers to give guidance on the most influential strategies for sustainable project delivery.
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